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Omni Charlotte Hotel

132 E. Trade Street
Charlotte, NC 28202
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Welcome to the Omni Charlotte Hotel

The Four Diamond Omni Charlotte is located in the heart of Charlottes bustling financial center just three blocks from the Charlotte Convention Center. The luxurious hotel takes pride in pampering each guest with genuine southern hospitality. All 374 guest rooms and suites are decorated with fine furnishings and lavish amenities including high speed wireless internet access, plush terry robes and fully stocked in room refreshment center. Guests can enjoy our sparkling rooftop pool and sundeck, work out in the 24 hour on site health facility, browse the adjoining shopping mall, enjoy a meal at the hotels own Illume Mediterranean Bistro, or visit the culture and entertainment districts connected to the hotel via glass enclosed skyways. The hotel is just 15 minutes from the Charlotte/Douglass International Airport. Charlotte's complimentary Gold Rush Trolley service stops at our front door and offers routes that run up and down Tryon Street and west along Trade Street through the historic Fourth Ward. Please note the trolley does not go to the airport. *** Four Diamond luxurious comfort embraces style. *** ...read more
Top Amenities (see all)
  • High speed internet access
  • Outdoor Pool Open May - October
  • Exercise Gym
  • Business Center
  • 25 lbs maximum - Cats and Dogs
  • Restaurant
  • No Smoking Rooms/Facilities
  • Self and Valet Parking
Omni Charlotte Hotel Hotel Amenities
  • 120 AC
  • 24 Hour Front Desk
  • 24 Hour Room Service
  • 24 Hour Security
  • 24 hours
  • 25 lbs maximum - Cats and Dogs
  • Air Conditioned
  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Audio Visual Equipment
  • Barber/Beauty Shop
  • Business Center
  • City Center
  • Coffee Maker in Room
  • Concierge Desk
  • Conference Facilities
  • Contact Sales and Catering
  • Currency Exchange
  • Data port Available
  • Desk with lamp
  • Dining Guide
  • Double Bed
  • Elevators
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • FAX
  • Free Newspaper
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Heated Guest Rooms
  • High speed internet access
  • Ice Machine
  • In Room Movies
  • Iron
  • Ironing Board
  • King Bed
  • Laundry/Valet Services
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • Mini Bar
  • News Stand
  • No Smoking Rooms/Facilities
  • Outdoor Pool Open May - October
  • Outdoor Pool Open May - October
  • Poolside Snackbar
  • Porters
  • Private Bathroom
  • Radio
  • Restaurant
  • Safe Deposit Box
  • Secretarial Service
  • Secured Indoor Parking
  • Secured Indoor Parking
  • Security
  • Self and Valet Parking
  • Telephone
  • Television with Cable
  • Temperature Control
  • Toilet
  • Turndown Service
  • TV
  • Voicemail
  • Wake-up Service
  • Wireless Internet Access

Rooms Service Dining Facil. Cost
19 19 18 19 227

"Near everything in Downtown", this black high-rise with a rooftop pool has a "shopping mall underneath" and "good restaurants within walking distance" so you "don't need a car to get around"; the staff is "friendly – you can tell they like their jobs" – and there are "wonderful bed linens" and "thick carpets", but most hope the in-room problems ("broken hair dryer", "peeling wallpaper", "smokey smell") will be corrected during the ongoing renovation.
Priceline Guest Score Card
# 10 of 129 hotels in Charlotte
Overall Quality
user rating 8.0
8.4
Hotel Cleanliness
 user rating 8.5
8.8
Hotel Staff
user rating 8.5
8.6
Location of Hotel
user rating 9.0
9.2
Hotel Dining
user rating 7.5
7.6

Hotel Guest Reviews of the Omni Charlotte Hotel

Business Traveler
Kevin from Emerald Isle, NC
January 27, 2010
Business Traveler
3.0
Location
Room was small bed hard shower no water pressure.

On the outside it looks great! but in the room it is an ordinary room and not even a nice one! hard bed, soap scum on the shower walls, low water pressure. Dirty carpet in the room, you know like a 2 star motel. I would not stay there again! ...read more

Solo Traveler
Ramesh from Durham, NC
January 27, 2010
Solo Traveler
7.0

I had to spend a considerable amount of time standing in line for both check-in and checkout. The bathroom was extremely small and hard to maneuver without bumping into fixtures. The room itself appear a little rundown. The decor was dark and the lightening was poor; there was an extremely large entertainment center that blocked a wonderful view. The maid service began knocking on doors at AM when checkout isn't until noon. ...read more

Traveling as Couple
Scott from Draper, UT
January 26, 2010
Traveling as Couple
9.0
The location allowed us to enjoy Charlotte's downtown area.
Had to pay for internet access and it was extreemly slow.
Solo Traveler
Donald from Beaufort, SC
January 25, 2010
Solo Traveler
10.0
Connection to stores and night life great.
Breakfast buffet too expensive $13.

Fun, open lobby, friendly, and helpful staff.

Family with Young Children
Jessica from Mount Pleasant, SC
January 21, 2010
Family with Young Children
7.0

The beds are a little small. Room doesn't have fridge.

Traveling as Couple
Dan from Richmond, VA
January 21, 2010
Traveling as Couple
10.0
Great staff, very eager to help, great buffet breakfast, and a great location.
Bathroom style is a bit older in design.

Great location, close to everything, very helpful staff, eager to go the extra mile to help you; very comfy beds.

Solo Traveler
Deborah from Durham, NC
January 20, 2010
Solo Traveler
8.0
Cleanliness.
The twin beds were not as comfortable as they looked.

Pretty nice and clean, and people were friendly.

Business Traveler
Sheila from Raleigh, NC
January 18, 2010
Business Traveler
9.0
I received my requested high floor room, with an upgrade to a large, corner superior room.
The club next door was very loud at night, but drowned out by my loud vent.

The Omni is a great hotel, with luxury amenities and wonderful service. Great downtown location. There is also a food court in the lower level, a small convenience store, and a short walk to many other attractions and restaurants. ...read more

Business Traveler
William from Fremont, CA
January 18, 2010
Business Traveler
6.0
Bar staff
are great!.
Restaurant morning staff is consistently terrible & items in the room service and bar menu are not available.
Traveling as Couple
Eileen from Durham, NC
January 14, 2010
Traveling as Couple
8.0
Staff were very friendly.
Bathroom was quite small.
Reviews of Omni Charlotte Hotel
(1 - 10 of 199 reviews)

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